Generation help
Include the task ID, model, approximate time, and visible error. Never email private download URLs or API credentials.
How can we help?
Our support team can investigate generation, credit, payment, deletion, and safety issues without asking you to expose private credentials.
Email [email protected]Billing & credits
Include the Stripe order or receipt ID and purchase date. Never send a full card number.
Account & privacy
For account requests, write from its email address when possible. Guests can include a task ID and approximate time. Account deletion is available directly on the Account page.